Privacy Policy

 

The www.kokou.co.uk
Privacy Guarantee.

At www.kokou.co.uk we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience.

What information do we collect?
How do we use it?


When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status.We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

We personalize your shopping experience by using your purchases to shape our recommendations and special offers about products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.

We may also use the information we collect to occasionally notify you about important functionality changes to the website, www.kokou.co.uk and special offers we think you'll find valuable.

How does www.kokou.co.uk
protect customer information?


We do not collect payment card details. We will not collect or retain sensitive personal data about you other than with your express consent. We will make all reasonable efforts to ensure that the information which we hold about you is accurate and up to date. You can check the information which we hold about you by emailing us, or otherwise in writing, and if you identify any inaccuracies we will delete or correct it accordingly. Any personal information which we hold will be held securely in accordance with our internal security policy.

We will not email you in the future unless you have given us your consent to do so. We will give you the option to refuse any marketing emails from us in the future.

We will never divulge any of your personal details, by which we mean your name and address or email address, to any third party for them to market un-related products or services to you. We may use your details to advise you of money saving offers; we may use technology to track the patterns of behaviour of visitors to our website. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening and to prevent you being identified from the information collected in this way.